Contact us

General Enquiries

UK and International customers

 

For policy queries or further information, please contact our Isle of Man office:

 

RL360 Life Insurance Company Limited 

International House 

Cooil Road 

Douglas 

Isle of Man 

IM2 2SP 

British Isles 

 

Tel: +44 (0) 1624 638 888 

Fax +44 (0) 1624 625 900 

Email: csc@rl360.com

Hong Kong and Far East customers

 

For policy queries or further information, please contact our Hong Kong office:

 

RL360 Services Limited 

Unit 803 

One Kowloon 

1 Wang Yuen Street 

Kowloon Bay 

Kowloon 

Hong Kong 

 

Tel: +852 3929 4333 

Fax +852 2169 0181 

Email: RL360ServicesHongKong@rl360.com

Department email addresses

Claims & Underwriting team

Email: iom.claims&underwriting@rl360.com

 

Customer Relations team (Complaints)

Email: iom.customerrelations@rl360.com

 

Corporate Actions team

Email: iom.corpactions@rl360.com

 

Dealing team

Email: dealingenquiries@rl360.com

 

Discretionary Managed portfolios (Valuations)

Email: iom.discretionary@rl360.com

Investment Supervision team

Email: iom.investmentsupervision@rl360.com

 

Payments team

Email: iom.policypayments@rl360.com

 

Premium team

Email: iom.moniesinclassrecs@rl360.com

 

Switches (Fund)

Email: iom.switches@rl360.com

 

Technical team

Email: iom.tech@rl360.com