Contact us

General Enquiries

UK and International customers


For policy queries or further information, please contact our Isle of Man office:


RL360 Life Insurance Company Limited

RL360 House

Cooil Road

Douglas

Isle of Man

IM2 2SP

British Isles


Tel: +44 (0) 1624 638 888

Fax +44 (0) 1624 625 900

Email: iomcss@rl360.com

Hong Kong and Far East customers


For policy queries or further information, please contact our Hong Kong office:


RL360 Services Limited

Suite 3605

The Center

99 Queen's Road Central

Hong Kong


Tel: +852 3929 4333

Fax +852 2169 0181

Email: RL360ServicesHongKong@rl360.com




Department email addresses

Claims & Underwriting team

Email: iom.claims&underwriting@rl360.com


Customer Relations team (Complaints)

Email: iom.customerrelations@rl360.com


Corporate Actions team

Email: iom.corpactions@rl360.com


Dealing team

Email: iom.dealers@rl360.com


Discretionary Managed portfolios (Valuations)

Email: iom.discretionary@rl360.com


Investment Supervision team

Email: iom.invsupervision@rl360.com


Payments team

Email: iom.policypayments@rl360.com


Premium team

Email: iom.moniesinclassrecs@rl360.com


Switches (Fund)

Email: iom.switches@rl360.com


Technical team

Email: iom.tech@rl360.com