Contact us
General Enquiries
UK and International customers
For policy queries or further information, please contact our Isle of Man office:
RL360 Services
International House
Cooil Road
Douglas
Isle of Man
IM2 2SP
British Isles
Tel: +44 (0) 1624 638 888
Fax +44 (0) 1624 625 900
Email: csc@rl360.com
Hong Kong and Asia customers
For policy queries or further information, please contact our Hong Kong office:
RL360 Services
Unit 803
One Kowloon
1 Wang Yuen Street
Kowloon Bay
Kowloon
Hong Kong
Tel: +852 3929 4333
Fax +852 2169 0181
Department email addresses
Claims and Underwriting team
Email: iom.claims&underwriting@rl360.com
Customer Relations team (Complaints)
Email: iom.customerrelations@rl360.com
Corporate Actions team
Email: iom.corpactions@rl360.com
Dealing team
Email: dealingenquiries@rl360.com
Discretionary Managed portfolios (Valuations)
Email: iom.discretionary@rl360.com
Investment Supervision team
Email: iom.investmentsupervision@rl360.com
Payments team
Email: iom.policypayments@rl360.com
Premium team
Email: iom.moniesinclassrecs@rl360.com
Switches (Fund)
Email: iom.switches@rl360.com
Technical team
For queries relating to trusts, tax and segment maturities.
Email: iom.tech@rl360.com