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Contact us

General Enquiries

UK and International customers

For policy queries or further information, please contact our Isle of Man office:

RL360 Life Insurance Company Limited

International House

Cooil Road


Isle of Man


British Isles

Tel: +44 (0) 1624 638 888

Fax +44 (0) 1624 625 900

Email: csc@rl360.com

Hong Kong and Far East customers

For policy queries or further information, please contact our Hong Kong office:

RL360 Services Limited

Unit 803

One Kowloon

1 Wang Yuen Street

Kowloon Bay


Hong Kong

Tel: +852 3929 4333

Fax +852 2169 0181

Email: RL360ServicesHongKong@rl360.com

Department email addresses

Claims & Underwriting team

Email: iom.claims&underwriting@rl360.com

Customer Relations team (Complaints)

Email: iom.customerrelations@rl360.com

Corporate Actions team

Email: iom.corpactions@rl360.com

Dealing team

Email: dealingenquiries@rl360.com

Discretionary Managed portfolios (Valuations)

Email: iom.discretionary@rl360.com

Investment Supervision team

Email: iom.investmentsupervision@rl360.com

Payments team

Email: iom.policypayments@rl360.com

Premium team

Email: iom.moniesinclassrecs@rl360.com

Switches (Fund)

Email: iom.switches@rl360.com

Technical team

Email: iom.tech@rl360.com