Lifetime Choice & Classic Q&As

History

Q Under which brand was Lifetime originally sold? 

A Lifetime was originally sold by CMI Insurance Company Limited. RL360 Group completed the acquisition of Clerical Medical International in November 2015, and the policies are now administered under RL360 Services. 

Q How long was Lifetime designed to be held? 

A Lifetime was designed as a medium to long-term investment, and should be held for at least 10 years.

Changing the policy

Q Can the policy basis be changed after issue? 

A No. The policy basis cannot be changed after issue. 

Q Can the policy currency be changed? 

A No. The policy currency must remain the same as the currency selected at application stage.

Premiums

Q Can I pay more money into an existing plan? 

A No. Unfortunately we are unable to accept new, non-contractual, monies into the plans.

Funds

Q What funds can I choose? 

A You can choose from a range of investment funds or guaranteed growth funds. We provide a Fund Centre and Guaranteed Growth Fund pages to keep you informed about the fund range and their past performance. 

Q Do I get charged for changing funds? 

A You may switch funds up to 12 times in any calendar year, free of charge. If you request more than 12 switches, you will be charged 1% of the value of your switch, subject to a minimum charge of £10 and a maximum charge of £250. 

Q Can I hold assets such as stocks, shares, cash deposits and structured products within my policy? 

A No. You can only access the funds available in the plan fund range. 

Q Who is responsible for my fund choices? 

A You or the company you nominate to act on your behalf. RL360 Services does not provide investment advice and will not provide you with guidance as to which funds are suitable for you.

Withdrawals

Q Can I take withdrawals from my policy? 

A Yes. You can take regular withdrawals subject to a minimum of £200 ($300 or €300) and a maximum of 10% of your premiums paid per policy year. 

We recommend you discuss the tax implications of taking withdrawals with your financial adviser.

Online Services

Q Can I view the performance of my policy online? 

A RL360 provides online access for it's own policyholders and we fully intend to provide RL360 Services policyholders with online access too, in due course.